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Global Shelter Cluster Coordination Workshop 2024

Coordination Workshop Report

Summary of the GSC Coordination Workshop 2024 Report

The Global Shelter Cluster held its Coordination Workshop took place in Geneva between from10–12 June 2024.  at various locations, with IFRC and PALEXPO were the as main venues and, Monday morning, in along with the respective hosting agencies’ offices.

The workshop had 3 objectives:

  • Discuss the key critical topics for Cluster Coordination Teams according to their priorities
  • Reinforce the Global Shelter Cluster Strategy 2024-2028, and
  • Identify the key actions for the Global Shelter Cluster to support country-level Shelter Cluster Teams.

This document summarises the GSC Coordination Workshop presentations, reflections and key takeaways.

Acknowledgements: The GSC would like to thank all participants of the workshop for their proactive participation and contributions.

74 people participated from 34 different countries attended. A list of participants by organisation type is at Appendix 1.

A detailed agenda for the three days is at Annex 2.

EXECUTIVE SUMMARY A COLLABORATIVE WORKSHOP WITH CLEAR ACTION POINTS

Shelter is not a product but a process

The Global Shelter Cluster Coordination Workshop, held from June 10-12, 2024, in Geneva, brought together the majority of country-level Cluster Coordinators, IMOs and other cluster team members such as co-leads, and co-chairs from various countries to discuss key issues and strategies related to shelter and settlement responses in humanitarian crises. The workshop agenda was designed based on priority topics chosen by cluster coordination teams through a survey. The workshop included a series of sessions focused on different aspects of shelter coordination, each contributing valuable insights and actionable outcomes.

· The workshop reinforced the importance of continuous evaluation, strategic planning and collaboration in improving shelter responses.

· Participants felt acknowledged and appreciated, fostering a sense of value and recognition. Several ideas were identified, with an emphasis on implementing the discussed strategies.

· The workshop strengthened networks and connections, promoting ongoing support and collaboration among participants.

Overall, the Global Shelter Cluster Coordination Workshop 2024 successfully brought together diverse country-level cluster members such as Coordinators, IMOs, Co-leads, Co-chairs as well as key members of the GSC Coordination Team to share insights, address challenges and develop practical solutions to enhance global shelter, NFI and settlement responses in humanitarian contexts. It established a comprehensive and actionable framework to enhance shelter response efforts globally.

GSC Coordination Workshop 2024 participants

ACTIONS FOR THE GSC RESULTING FROM THE 2024 COORDINATION WORKSHOP

The main outcome of the Global Shelter Cluster Coordination Workshop was the development of a comprehensive and actionable framework to enhance shelter response efforts globally. This included the reinforcement of the Global Shelter Cluster Strategy 2024-2028, a commitment to continuous improvement in areas such as implementing the Shelter Severity Classification implementation, building information-management capacity building and the integratingon of climate action and environmental considerations. The workshop also emphasised the importance of localisation, area-based coordination, durable solutions and effective donor engagement. Participants left with a clear understanding of their roles, actionable recommendations and strengthened networks, all aimed at fostering collaboration and innovation to achieve safe, dignified and appropriate shelter and settlement solutions for those affected by humanitarian crises.

Based on the This summary of the workshop, the GSC has identifies the following tasks for the coming year according to the outcome of the workshop:

1. Enhance support for SSC Implementation: Provide continuous support for implementing the Shelter Severity Classification (SSC) implementation, including early preparation, training and improved toolkits.

2. Develop and promote IM capacity building: Identify and develop key information management (IM) skills and promote an IM learning pathway to ensure that Information Management Officers (IMOs) and Coordinators are well-equipped to meet the demands of their roles.

3. Facilitate effective advocacy and communications: Educate and empower participants to use GSC advocacy and communications templates and improve centralised design support for one-pagers. Develop a comprehensive advocacy strategy and encourage monthly meetings with advocacy focal points.

4. Enhance localisation efforts: Integrate local actors into decision-making processes, develop clear frameworks and benchmarks, build capacity and address risk mitigation strategies. Engage donors to support localisation efforts.

5. Promote area-based coordination (ABC): Refine and integrate ABC within existing cluster coordination structures to avoid confusion and duplication. Ensure that ABC complements clusters, involves local actors in decision-making, and addresses operational challenges and resource allocation issues.

6. Advance durable solutions: Integrate local authorities and affected populations in decision-making processes, develop clear frameworks and practical strategies, enhance cross-sectoral collaboration and actively engage with communities.

7. Incorporate climate action and environmental considerations: Develop detailed guidelines and frameworks to effectively incorporate climate action into shelter and settlement planning. Emphasise sustainable practices, continuous dialogue, capacity building for local authorities, and strong advocacy for policy enforcement.

8. Improve donor engagement and resource mobilisation: Enhance understanding of various funding mechanisms, improve skills in donor engagement and advocacy, develop innovative ideas for donor engagement, and establish clear action points for improving donor engagement and resource mobilisation. Highlight the need for GSC’s support in advocacy and organising donor meetings.

9. Foster collaboration and networking: Strengthen collaboration and networking among participants, SAG members, donors and other stakeholders. Promote ongoing support and collaboration to achieve common goals.

10. Acknowledge and address challenges: Identify key challenges faced by country-level Shelter Clusters, develop practical solutions and create actionable recommendations. Mobilise resources and support from donors to implement the proposed solutions.

11. Support implementation of workshop insights: Reinforce key insights and outcomes from the workshop, develop clear next steps and action plans, and ensure participants understand their roles in implementing the workshop’s outcomes and strategies. 

DAY 1 HIGHLIGHTS, 10 JUNE 2024

You can find the presentation for the full first day  HERE .

Session 1: Opening remarks

This session was delivered by: Pablo Medina & Seki Hirano

During this session, the GSC Coordinators, Pablo Medina (IFRC) and Seki Hirano (UNHCR) welcomed and thanked participants for their critical contributions to improving shelter and settlement conditions for people affected by humanitarian crises. They introduced the Global Shelter Cluster Strategy 2024-2028, emphasising its vision, strategic objectives and priorities, and motivating participants by underscoring the importance of their roles. The session highlighted the collective mission to achieve safe, dignified and appropriate shelter solutions, encouraged active collaboration, and set a positive, collaborative tone for the workshop.

Participants left with a unified understanding of the strategy, a sense of acknowledgement, and a commitment to the strategic priorities of ‘Extended IMPACT’ and ‘Optimal REACH’. The new strategy emphasizes improving coordination, widening collaboration and partnerships, localisation, accountability and evidence-based practices. This encouraged participants to actively engage throughout the workshop and openly share their experiences, including lessons learned or areas for improvement.

Session 2: Introductions and networking

This session was delivered by: Angel Pascual

This session facilitated meaningful connections, enhanced networking skills, and encouraged engagement among participants. During this interactive session, participants engaged in a structured speed-networking exercise, allowing them to introduce themselves, discuss professional backgrounds and share experiences. This activity led to immediate connections, improved networking abilities and a rich exchange of knowledge and insights. Participants identified common interests and potential collaboration opportunities. Feedback from  attendees was overwhelmingly positive, highlighting the session's effectiveness in breaking the ice, energising participants and setting a positive tone for the workshop. Participants appreciated the opportunity to meet new colleagues, though some suggested shorter rounds or smaller groups for more in-depth discussions. Overall, the session successfully established a dynamic and engaging atmosphere, encouraging continued interaction and collaboration throughout the workshop.

Session 3: CCPM analysis

This session was delivered by: Mamen Sancha

The "Cluster Coordination Performance Monitoring Results and Analysis" session provided a comprehensive review of the Cluster Coordination Performance Monitoring (CCPM) results from 2023 and 2024. The session began with a presentation on the overall situation, highlighting key findings from 28 action plans and identifying common issues such as government engagement challenges, operational constraints and data sharing problems. Participants then discussed the reasons behind these challenges and explored ways the GSC support team could assist in addressing them. Feedback emphasised the unique value of CCPM in assessing cluster performance and suggested improvements, including better data disaggregation and collaborative analysis with OCHA at the national level. This session underscored the importance of continuous evaluation and strategic planning to enhance cluster coordination and effectiveness.

Conclusions of CCPM Session 3

1. Importance of CCPM: The CCPM was reaffirmed as the most comprehensive tool for gathering standardised feedback from country cluster partners and assessing and improving cluster performance.

2. Common challenges identified: Key challenges such as difficulties in government and stakeholder engagement, operational constraints and issues with data sharing were highlighted, showing areas that need focused attention.

3. Action plans and trends: Analysis of action plans from 2023 and 2024 revealed recurring issues and actions, with a noticeable emphasis on advocacy, coordination, capacity building and information management as ongoing priorities.

4. Support needs: Participants expressed a need for enhanced support from the GSC, particularly in developing contingency plans, improving coordination mechanisms and advising on improving engagement with government counterparts.

5. Feedback and improvement: Feedback from participants suggested improvements like further data disaggregation and more collaborative analysis with OCHA, indicating a demand for more nuanced and integrated approaches to performance monitoring. Additionally, there was interest in cross-checking the results with the general humanitarian data available, to identify useful advocacy patterns. The analysis of the action plans was appreciated, with a demand for future exercises to check successfully completed actions.

6. Future directions: The session concluded with a commitment to addressing the identified gaps and challenges, with a collaborative approach to refine and enhance overall cluster performance. Participants left with a clearer understanding of the areas requiring reinforcement and the type of support needed to implement effective actions.

The presentation for this session can be found  HERE .

Session 4: Satisfaction Survey

This session was delivered by: Francisco Monteiro

This session provided an analysis of feedback specifically from country-level cluster coordination team members. The survey, which gathered responses from 26 participants across 15 countries, assessed satisfaction with various types of support, including information management, advocacy and environmental and research support. Key findings highlighted the need for improved training and resources, enhanced communication channels, and a greater focus on sustainable practices and environmental impact assessments. Participants emphasised the importance of actively participating in the survey process to ensure comprehensive feedback. They agreed with the findings and stressed the importance of maintaining fundamental cluster functions while adapting to new initiatives. Feedback from participants underscored the need for consultations with country clusters and a balanced approach to both new trends and essential operations. Participants agreed that the survey had to change the design and scope going forward to better reflect the GSC services. The session concluded with a commitment to enhancing support and ensuring that the Global Shelter Cluster remains responsive to the needs of country-level coordination teams.

During the session, participants were asked a number of questions on their satisfaction as well as needs regarding the GSC services. You can find their full answers  HERE .

Conclusions from Session 4

1. Active participation is essential: Emphasised the importance of cluster teams actively participating in the survey process to ensure comprehensive feedback.

2. Agreement with findings: Participants generally agreed with the survey results, recognising the value in the analysis provided.

3. Improvement areas identified: Key areas for improvement included enhancing training and resources, strengthening communication channels, and focusing on sustainable practices and environmental impact assessments.

4. Balanced approach needed: Highlighted the need to balance new initiatives with maintaining fundamental cluster functions, ensuring no essential operations fall behind.

5. Collaborative consultations: Stressed the importance of increased consultations with country clusters to better tailor support and initiatives.

6. Future enhancements: Commitment to continuous improvement and adapting support based on feedback to better meet the needs of country-level cluster coordination teams, including improvements in the design and scope of the satisfaction survey questions.

The presentation for this session can be found  HERE .

DAY 2 HIGHLIGHTS, 11 JUNE 2024

You can find the presentation for the full first day  HERE .

Session 5A: Localisation

This session was delivered by: Francisco Monteiro

This session explored how increasing investment and respect for local actors can enhance the effectiveness and accountability of humanitarian action. Presenters from various countries, including Lionel Dosdos (IFRC Philippines), Manish Raj Timsina (Nepal Red Cross), and Emigdio Filardi (UNHCR Venezuela), shared their experiences and challenges in implementing localisation. Discussions highlighted the importance of integrating local actors into decision-making processes, addressing political and operational barriers, and utilising specific benchmarks for measuring progress. Feedback emphasised the need for clear frameworks, risk mitigation strategies and capacity development to ensure successful localisation. Participants recommended smaller group discussions for more detailed context-specific solutions and stressed the importance of donor strategies in supporting localisation efforts.

Conclusions from Session 5A

1. Integration with local structures: Effective localisation requires integrating local actors into decision-making processes, ensuring their roles are recognised and respected.

2. Clear frameworks and benchmarks: There is a need for clear frameworks and specific benchmarks to measure progress in localisation efforts.

3. Capacity Building: Emphasised the importance of capacity development strategies to empower local actors and enhance their effectiveness.

4. Risk mitigation: Addressed the necessity of developing strategies to mitigate risks, particularly in areas with limited access for international organisations.

5. Donor engagement: Highlighted the critical role of donor strategies in supporting the operationalisation of localisation.

6. Context-specific solutions: Recognised the need for smaller group discussions to address the unique challenges and contexts of different regions.

7. Collaboration and inclusivity: Stressed the importance of collaboration, inclusion and meaningful participation of local and national actors to achieve sustainable and accountable humanitarian action.

The presentation for this session can be found  HERE .

Session 5B: GSC research agenda monitoring exercise

This session was delivered by: Lizzie Babister

During this session, Coordinators engaged in an exercise to assess the relevance of the current priority themes in the  GSC Research Agenda , developed to guide researchers in addressing key areas for shelter and settlement practitioners. The session provided an opportunity for Coordinators to express whether these themes still represent the most pressing questions that lack sufficient evidence.

Coordinators reaffirmed the priority themes with 28 countries supporting ‘Moving from Relief to the Longer-Term’, 23 countries affirming the ‘Wider Impacts of Shelter and Settlements’, and 19 countries endorsing ‘Cash and Markets Assistance’. Additionally, Coordinators emphasised the need for support from the GSC and research institutes in translating research findings into practical actions for field application. They highlighted the importance of mapping and linking to national universities, particularly in areas where no academic institutions are functioning.

The session also underscored the role of governments in research, especially in facilitating studies and linking to local research institutions. Coordinators identified additional areas of interest, including market capacity, cash liquidity challenges, winterisation and climate change impacts. Coordinators who were not present at the workshop will be invited to participate in a similar online exercise to provide their input.

Conclusions from Session 5B

1. Reaffirmation of priority themes: Coordinators confirmed the relevance of the current research themes, ensuring they address the most urgent needs in shelter and settlement practices.

2. Support for practical application: Emphasised the need for GSC and research institutes to help translate research findings into actionable field strategies.

3. Academic and governmental linkages: Highlighted the importance of connecting with national universities and involving governments in research initiatives.

4. Broadening research focus: Identified additional areas such as market capacity, cash liquidity, winterisation and climate change as critical research topics.

You can find the presentation for this session  HERE .

Session 6: Area-based coordination

This session was delivered by: Mamen Sancha

This session focused on the evolving concept of ABC within global policies and its implications for cluster coordination. The session featured presentations by:

Randa Hassan, Humanitarian Affairs Officer at OCHA

Sendralahatra Rakotondradalo, Senior Shelter Cluster Coordinator in DRC.

Introduction and presentations

Mamen Sancha opened the session, introducing the topic and the speakers. Randa Hassan presented the current work being done by the GCCG on ABC and OCHA's vision for its implementation. She emphasised the need for clarity and learning within OCHA to evaluate different ABC practices globally. Randa shared her experiences from Mosul and the Philippines, highlighting successful examples of localisation and area-based approaches in disaster response. She noted that area-based approaches should bring issues closer to the strategic level and stressed that clusters and area-based approaches can work together complementarily.

Sendralahatra Rakotondradalo (Lala) presented the specific challenges and opportunities for the Shelter Cluster regarding ABC. She highlighted the need for a common understanding of what constitutes an "area" and the importance of involving local authorities and affected people in decision-making processes. Lala emphasised the need to be clear on the accountability of the technical and strategic aspects of the shelter response and how the Shelter Cluster plays a unique role at this point. Finally, she mentioned that area-based approaches require significant investment and should focus on capacity building at the local level to ensure sustainable and effective coordination.

The presentation for this session can be found  HERE 

Discussion and Q&A

The session included a discussion facilitated by Randa and Lala, addressing key questions such as the added value of ABC to response coordination, how clusters can better support ABC, and examples of successful ABC implementations. Participants raised concerns about potential competition for resources, duplication of efforts and the need for clear definitions and guidelines for ABC. The “deep field coordination model” implemented in South Sudan, with a strong operational nature, was mentioned as a good practice by Randa. Lala emphasised the need to ensure the technical leadership, quality assurance, response design and assessment of the response by the Shelter Clusters.

Key feedback from the floor included:

· Differences between area-based/settlements approaches; area-base coordination and subnational coordination, and the need for clarity in these definitions.

· The importance of integrating ABC with existing cluster systems to avoid duplication and enhance coordination.

· The potential risks of ABC becoming a pull factor, attracting resources disproportionately to specific areas.

· The necessity for better communication and coordination at both national and subnational levels.

Randa reiterated that the GCCG is committed to refining ABC practices and that feedback from Cluster Coordinators is crucial for shaping future approaches. She emphasised that ABC should not replace clusters, but rather complement and enhance them. Lala highlighted the importance of involving local actors and ensuring that affected populations are central to decision-making processes.

For details on consultations to participants you can access this document  HERE .

Conclusions from Session 6

The session concluded with a call for ongoing dialogue and collaboration to refine ABC approaches. Both Randa and Lala stressed the need for continuous feedback from field coordinators to ensure that ABC practices are effectively integrated and support the overall humanitarian response. It was acknowledged that the process is currently under development, and there was a need to keep the conversation at GCCG and ICCG levels. The session underscored the importance of balancing new initiatives with maintaining core cluster functions and enhancing the capacity of local actors to ensure a more effective and sustainable coordination mechanism.

Feedback from participants to OCHA

Participants expressed several key messages to OCHA and ICCGs regarding the implementation and integration of ABC:

1. Integration and clarity: Many participants stressed that ABC should be integrated within existing cluster coordination structures to avoid confusion and duplication. There is a call for clear definitions, objectives and frameworks to better understand and implement ABC.

2. Complementarity: ABC should complement rather than replace existing clusters. Participants emphasised the need for a balanced approach, maintaining technical leadership and accountability within clusters while integrating ABC.

3. Resource allocation: Concerns were raised about resource allocation, potential competition for limited resources, and ensuring that ABC does not drain existing resources needed for clusters.

4. Government role and local involvement: Strengthening the role of local governments and involving national and local actors in decision-making processes were highlighted as essential for effective ABC.

5. Operational challenges and practicalities: Participants noted the need for practical frameworks and models, expressing frustration over the lack of a clear, adoptable model for ABC after years of discussions. Specific challenges included defining geographical areas and mitigating the risk of ABC becoming a pull factor for resources.

6. Humanitarian and development coordination: The creation of platforms for coordination between humanitarian and development actors was recommended to enhance localisation and resilience efforts.

These insights reflect a need for OCHA to provide more guidance and support to ensure the successful integration of ABC within the existing humanitarian coordination mechanisms.

You can find the full detailed feedback to OCHA in the following document  HERE .

Session 7: Durable solutions

This session was delivered by: Stephanie Loose

This session fostered exchange between country cluster teams on how Shelter Clusters are (or could be) contributing to advancing durable solutions and enforce (self-) recovery approaches as well as providing an overview of global frameworks on durable solutions. The session featured insights from various countries, emphasising the importance of integrated, cross-sectoral collaboration, thus linking to the prior sessions on those topics. Short interventions for setting the scene were provided by:

· John Wain (Ukraine Shelter Cluster)

· Francesca Lubrano (Cameroon Shelter Cluster)

· Mohammad Baqir Haidari (Afghanistan Shelter Cluster)

·  Mr. Anjon Chandra Paul (Bangladesh Shelter Cluster).

The Shelter Cluster Coordinators shared their experiences, discussing the challenges of:

· Contributing to Durable Solutions Working Groups

· Developing solutions (with durable/sustainable/dignified shelter solutions being among the first steps for people to recover and advance solutions)

· Defining the role of Shelter Cluster Coordinators in enhancing coordination with local authorities and other actors (including development actors).

Shelter Cluster teams from other countries, including Nigeria and Yemen, contributed their expertise to the discussion.

 The session highlighted the importance of government ownership in scaling up solutions, the need for integrated approaches and cross-sectoral coordination for more sustainable shelter and settlements, and the integration of local authorities and affected populations in decision-making processes. Participants emphasised the significance of creating an enabling environment for self-recovery, utilising shelter as an entry point for broader cross-sectoral collaboration, and ensuring transparency and accountability towards affected populations.

Conclusions from Session 7

1. Increasing ownership of local actors: Effective durable solutions require local authorities and affected populations to be included in decision-making processes.

2. Cross-sectoral collaboration: Enhanced collaboration across sectors can significantly improve the sustainability and quality of shelter and settlement responses and advance more integrated approaches, based on the  defined criteria  for durable solutions.

3. Community engagement: Active engagement with crises-affected populations empowers people to find the best solutions to their current situation, and helps them to have long-term, sustainable shelters and allows them to advance towards a dignified, self-reliant life.

You can find the presentation for this session  HERE .

Session 8: Climate action and environment

This session was delivered by: Madeleine Marara, Mandy George & Charles Kelly

This session emphasised the critical need to integrate environmental considerations into shelter and settlement planning. Led by the Global Shelter Cluster Green Team, the session provided an overview of the team's support, including capacity building, technical support and the development of guidelines and strategic documents. Participants engaged in breakout group discussions to identify barriers to improving environmental integration, such as limited policies, guidance, information, personnel, tools, procedures, partner interest and funding. The discussions also focused on proposing solutions to these constraints, emphasising the need for actionable steps to operationalise environmental resources and guidance.

Feedback from participants was highly positive, with a strong call for more extensive sessions and clearer guidelines on environmental action. The session concluded with a plenary discussion and the agreement to collect and collate results, draft a report for the Global Shelter Team, and hold follow-up web meetings to discuss the findings. Participants appreciated the session's depth but expressed a need for more time to delve into practical implementations and strategies. Group work during the session highlighted the need for environmental mainstreaming in cluster strategies, development of environmental profiles, capacity building for local authorities, and advocacy for policy enforcement.

Conclusions from Session 8

1. Need for clear guidelines: There is a strong demand for detailed guidelines and frameworks to effectively incorporate climate action into shelter and settlement planning.

2. Enhanced engagement: Participants expressed a need for longer and more comprehensive sessions to thoroughly explore practical strategies for environmental sustainability.

3. Sustainability in practice: Highlighted the importance of sustainable practices, including the use of renewable energy and local materials, to reduce environmental impacts and enhance community resilience.

4. Ongoing dialogue: Emphasised the need for continuous discussions and knowledge sharing to keep pushing the boundaries of integrating climate action in humanitarian efforts.

5. Capacity building and advocacy: Identified the need for capacity building for local authorities, development of environmental profiles, and stronger advocacy for policy enforcement and implementation.

You can find the presentation of this session  HERE .

Session 9: Donor engagement and resource mobilisation

This session was delivered by: Angel Pascual

This session equipped cluster coordination teams with a comprehensive understanding of funding mechanisms and emphasised proactive donor engagement. The session began with an overview of various funding sources, including CERF funds, OCHA country pool funds and multilateral and bilateral funding. Key strategies for engaging donors were discussed, such as maintaining regular contact with local donors, building relationships with new donors, and keeping advocacy materials up to date. Participants learned the importance of being prepared for funding opportunities by training cluster members in proposal writing and having ready proposals.

Participants then engaged in group discussions to brainstorm innovative ideas for donor engagement and resource mobilisation. Proposals included organising donor conferences, conducting joint field missions, using digital storytelling, and developing interactive training games for donors. For resource mobilisation, ideas ranged from creating online platforms to showcase the impact of donor contributions to organising Shelter Expos with community participation.

Additionally, the groups provided feedback on best practices for engaging with donors, such as bilateral meetings, newsletters and regular briefings. They also discussed essential products for donor engagement, including strategy papers, factsheets and advocacy notes. For preparedness, participants suggested actions like developing costed contingency plans, conducting needs assessments, and donor mapping. Finally, participants outlined ways the GSC could help raise funds, such as advocating with institutional donors, organising global donor engagement meetings, and providing technical support for advocacy.

Feedback from participants highlighted the session's effectiveness in prompting good discussions and a desire for longer sessions to delve deeper into practical implementations.

During the session, participants were consulted on tips and best practices for donor engagement. You can find the full participants feedback  HERE .

Conclusions from Session 9

1. Enhanced understanding: Participants gained a deeper understanding of various funding mechanisms available for humanitarian emergencies.

2. Improved engagement skills: The session improved participants' skills in donor engagement and advocacy.

3. Increased preparedness: Emphasised the importance of readiness for contingency and funding processes.

4. Innovative ideas: Developed several innovative ideas for donor engagement and resource mobilisation.

5. Clear action points: Established clear action points for Cluster Coordinators to improve donor engagement and resource mobilisation in their respective countries.

6. Best practices and products: Identified best practices for engaging with donors and essential products for donor engagement and resource mobilisation.

7. Support from GSC: Highlighted the need for GSC's support in advocacy, organising donor meetings and providing technical support to help raise funds for the sector.

You can find the presentation for this session  HERE .

Session 10: Advocacy and communications

This session was delivered by: Sarah Pilchick

This session aimed to improve participants' knowledge of humanitarian advocacy and communications tactics and methods. The session provided a comprehensive overview of the relationship between advocacy and communications, highlighting their similarities and differences. Participants were introduced to the fundamental principles of effective advocacy and communications, such as clarity in messaging, incorporating advocacy into overall strategies, and ensuring evidence-based, fact-checked and consistent messages.

Key topics included the use of GSC platforms for public-facing communications and private advocacy, and how to utilise GSC templates for advocacy planning and human-interest stories. The session emphasised the importance of translating data-heavy work into concise and impactful advocacy and communications messages. Participants engaged in discussions on best practices and were encouraged to use the available tools and resources to enhance their advocacy and communications efforts.

Conclusions from Session 10

1. Understanding differences and similarities: Participants gained a clear understanding of the differences and similarities between humanitarian advocacy and communications, and how both relate to their coordination roles.

2. Key elements of messaging: The session highlighted the essential elements of effective advocacy and communications messaging, stressing the need for clarity, consistency and evidence-based content.

3. Empowerment to use templates: Participants felt trained and empowered to use the GSC advocacy and communications templates, which were elaborated on during the session. This included the use of the new logo and branding.

4. Feedback for improvement: Feedback indicated a need for centralised design support for one-pagers and the development of a comprehensive advocacy strategy for the cluster.

You can find the presentation for this session  HERE .

Session 11: Information management

This session was delivered by: Hussien Ahmed & Neil Bauman

This session focused on two key IM priority topics: the Shelter Severity Classification (SSC) implementation experience and IM capacity building. The session facilitated a dialogue on these topics, reflecting on the challenges, best practices and lessons learned from the SSC implementation in 2023, while also preparing for the 2024 process. Additionally, the session sought to identify the required skills for IMOs to effectively meet the needs of the cluster, as well as the expectations from IMOs and Coordinators for capacity building and support from the GSC.

Participants shared their experiences with SSC implementation, discussing challenges such as data collection issues, varying levels of understanding of the SSC methodology, and the need for consistent support and guidance. Best practices included collaborative approaches to data analysis, effective communication strategies and the use of standardised tools. Recommendations for the 2024 SSC process included early preparation, enhanced training programmes and improved toolkits.

The session also highlighted the importance of IM capacity building, identifying the top IM needs and skills required to address these needs. Coordinators emphasised the need for clear communication, technical proficiency and the ability to interpret and use data effectively. IMOs highlighted the need for ongoing support, specific training opportunities and access to necessary resources. Both groups stressed the importance of a robust IM learning pathway to bridge capacity gaps.

Conclusions from Session 11

1. Support for SSC implementation: There is a need for continuous support from the GSC for SSC implementation, including early preparation, training and improved toolkits.

2. Identified IM skills: The session identified key IM skills required for effective performance, including technical proficiency, data analysis and communication skills.

3. Promotion of IM learning pathway: Emphasised the importance of promoting the IM learning pathway to ensure IMOs and Coordinators are well-equipped to meet the demands of their roles.

4. Capacity building and support: The GSC committed to providing ongoing capacity building, support with tools and guidance, and bridging gaps in IM capacity to enhance overall cluster performance.

You can find the presentation for this session  HERE .

DAY – 3 HIGHLIGHTS, (12 JUNE 2024)

You can find the presentation to the full third day  HERE .

Session 12: Introduction to SAG, donors and WG and CoP leads

This session was delivered by: Pablo Medina & Seki Hirano

This session introduced key members of the Strategic Advisory Group (SAG), donors, working groups (WGs), and communities of practice (CoPs). Facilitated by Seki and Pablo, the session was designed to foster networking and build relationships that enable the exchange of technical know-how, advocacy for needs and challenges, and strengthened coordination and collaboration across all levels of shelter response efforts. Participants were introduced to key figures including Ela Serdaroglu (IFRC), Carolina Cordero (IOM), Giulia Montisci (IMPACT/REACH), Leanne Marshall (Australian Red Cross), as well as donor representatives like Andrea Vamer from PRM, Nancy Doran from BHA, Phil Duloy from FCDO, Alexandra Kappeler from SDC and Jonas Onsager from NORCAP. The session underscored the importance of collaboration, support and effective communication in improving shelter responses.

Conclusions from Session 12

1. Enhanced recognition and familiarity: Participants can now recognise and identify key members of the SAG, donors, WG & CoP leads, enhancing their ability to collaborate effectively.

2. Facilitated networking: The session successfully established initial connections between country-level Shelter Cluster teams and global advisers, fostering valuable relationships.

3. Increased knowledge exchange: The session facilitated the exchange of technical know-how and best practices, promoting better shelter response strategies.

4. Advocacy for needs and challenges: Participants were encouraged to articulate their needs and challenges directly to key decision-makers and donors, leading to better support and resource allocation.

5. Strengthened collaboration: The session promoted a collaborative environment where different stakeholders can work together more effectively to address shelter needs and challenges.

Session 13: Country cluster achievements

This session was delivered by: Angel Pascual

This session highlighted the remarkable accomplishments of various country-level Shelter Clusters, showcasing their innovative solutions and inspiring best practices. Presentations from the Democratic Republic of Congo, Venezuela, Yemen, Ukraine, Mozambique, the Philippines and Northwest Syria provided insights into their unique challenges and successes:

· DRC emphasised durable solutions through return, local integration and reinstallation, highlighting strong community participation and local authority involvement despite challenges like limited actors and climatic conditions.

· Venezuela showcased their "Energy Week" initiative, promoting strategic partnerships for sustainable energy solutions within the humanitarian response.

· Yemen focused on the centrality of protection in shelter responses, integrating protection principles and community engagement.

· Ukraine highlighted their achievements in humanitarian repair and the implementation of area-based approaches to ensure adequate housing.

· Mozambique and the Philippines shared their experiences in addressing shelter needs amidst various crises, emphasising the importance of multi-sectoral planning and community resilience.

Conclusions from Session 13

  1. Recognition of achievements: The session effectively acknowledged and celebrated the significant accomplishments of country-level Shelter Clusters, fostering a sense of pride and motivation among participants.

2. Knowledge sharing: The diverse presentations facilitated the dissemination of innovative tools, guidance and successful case studies that can be adapted and replicated in other contexts.

3. Inspiration and motivation: Participants were inspired by the showcased achievements, encouraging them to strive for similar successes in their own contexts.

4. Best practices: The session identified best practices that can improve shelter responses and coordination efforts globally.

5. Networking opportunities: Enhanced networking among country-level coordinators, donors, Global Strategic Advisory Board members, and Working Group and Communities of Practice leaders was promoted, fostering collaboration and the exchange of ideas.

6. Encouragement of innovation: The session promoted innovative approaches and solutions within the Shelter Cluster community, encouraging others to develop and share their own successful strategies.

7. Increased visibility: The impactful work being done at the country level was brought to the forefront.

Session 14: Proposed solutions to our challenges

This session was delivered by: Angel Pascual

This session focused on facilitating a constructive dialogue among participants to identify and address the key challenges faced by country-level Shelter Clusters and operations. Participants were divided into groups to discuss and propose practical solutions to these challenges. The session aimed to shift the focus from highlighting problems to generating actionable ideas and fostering a collaborative environment for problem-solving.

During the group discussions, participants identified a range of challenges, including:

· The need for OCHA to focus on a joint approach and intersectoral strategies

· Underfunding

· The lack of recognition of the shelter sector as an enabler of durable solutions

· The abstract nature of climate change in shelter response

· Issues related to standardisation, high needs versus lack of resources, supply chain problems, financial challenges and inconsistent coordination frameworks.

Proposed solutions included advocating for better synergy between actors, developing technical policies with exit strategies, increasing evidence-based advocacy, redefining the role of the cluster, elaborating on shelter climate response, tailoring responses to local practices, and strengthening local markets and partnerships.

Conclusions from Session 14

1. Identification of key challenges: The session successfully identified and articulated the most pressing challenges faced by country-level Shelter Clusters.

2. Development of practical solutions: Participants generated feasible and innovative solutions to address the identified challenges, focusing on advocacy, capacity building, technical guidance and enhancing coordination.

3. Actionable recommendations: The session resulted in a set of actionable recommendations, such as improving synergy between actors, developing technical policies, increasing evidence-based advocacy and tailoring responses to local practices.

4. Increased awareness: Enhanced awareness among SAG members and donors about the specific challenges and needs faced by Shelter Clusters, potentially leading to better support and resource allocation.

5. Resource mobilisation: The session highlighted the importance of mobilising resources and support from donors to implement the proposed solutions.

6. Documented outcomes: The challenges and proposed solutions were documented, providing a valuable resource for future reference and action.

Session 15: Closing session

This session was delivered by: Pablo Medina & Seki Hirano

The closing session, led by Pablo and Seki, summarised the key insights and outcomes from the workshop, reinforced the collective commitment to the Global Shelter Cluster Strategy 2024-2028, and acknowledged the contributions of all participants. Over the previous 2.5 days, participants shared invaluable insights, discussed critical challenges and developed practical solutions to enhance shelter response efforts. The session highlighted the importance of continued collaboration, networking and action towards achieving safe, dignified and appropriate shelter and settlement solutions.

Pablo and Seki emphasised the commitment to the Global Shelter Cluster Strategy 2024-2028, encouraging participants to turn the workshop’s insights and plans into actionable steps. They acknowledged and expressed gratitude for the active participation and dedication of all attendees, highlighting the strengthened connections and collaborations formed during the workshop. The session concluded with a call to carry the spirit of collaboration, innovation, and dedication into daily work, inspiring participants to continue striving for excellence in shelter responses.

Conclusions from Session 15

1. Reinforcement of key insights: Participants left with a clear understanding of the main insights and outcomes from the workshop sessions, feeling informed and equipped to implement the discussed strategies.

2. Acknowledgement and appreciation: The session successfully acknowledged and appreciated the active engagement and contributions of all participants, fostering a sense of value and recognition.

3. Enhanced collaboration: The workshop strengthened the sense of collaboration and solidarity among participants, promoting continued cooperation beyond the event.

4. Network strengthening: The session reinforced networks and connections among country-level Shelter Cluster teams, Global Advisory Board members, donors and other stakeholders, encouraging ongoing support and collaboration.

5. Positive closure: The workshop concluded on a positive and optimistic note, with participants feeling empowered and motivated to tackle future challenges and make a significant impact in their shelter responses.

ANNEX 1: PARTICIPANTS

ANNEX 2: WORKSHOP AGENDA

ANNEX 3: Q&A for Sessions

You can find the full Q&A for all sessions  HERE .

ANNEX 4: Full participant's feedback on Coordination Workshop

You can find the full participant's feedback during the coordination workshop  HERE .

This report has been prepared by Angel Pascual with the support of the Global Shelter Cluster Coordination Team

Shelter is not a product but a process

GSC Coordination Workshop 2024 participants