Installing and Authorizing ArcGIS CityEngine

Students, staff, and faculty at Clemson University can install  ArcGIS CityEngine  on their computers. The installer is available for download from a Clemson Network Drive.

Before installing ArcGIS CityEngine, please review the  system requirements .

The installation process consists of the following four steps:

1.1 To copy the CityEngine installer from Clemson Software Network Drive, you must be connected to the Clemson University campus network.

• On-campus: Connect to  eduroam WiFi 
• Off-campus: Use  Clemson's Virtual Private Network (VPN)  

1.2 Once you are connected to the Clemson University campus network (e.g., eduroam WiFi) you are ready to map a Clemson Network Drive to access installers. Open File Explorer, then select This PC from the menu on the left.

1.3 Click the three dots in the tool bar and select Map network drive.

1.4 In the Folder field, enter: \\software.clemson.edu\software

\\software.clemson.edu\software is the Clemson Software Network Drive - available to students, faculty, and staff. For more details, refer to "  How to map a Clemson network drive  " .

• Choose any drive letter from the Drive dropdown menu.
• Check Reconnect at sign-in to enable automatic connection upon login (requires campus network access).
• Check Connect using different credentials.
• Click Finish.

1.5 When prompted, enter your Clemson University username and password in the Windows Security dialog box. Optionally, check Remember my credentials.

1.6 Click OK.

2.1. Open File Explorer and navigate to the Software folder.

2.2 In the Software folder, open: \ESRI\Windows\ArcGIS_CityEngine

2.3 Locate the latest version (typically highest year and version number, e.g., 2024.1 as of February 2025), right click the folder and select Copy.

2.4 Navigate to a local folder on your computer where you want to save the installer. In this example, the folder was saved in C drive (e.g., C:\ArcGIS\CItyEngine). Right-click the target folder and select Paste.

Avoid saving files in cloud-synced folders (e.g., OneDrive, Google Drive) to prevent delays and unnecessary cloud storage usage.

3.1 Inside the copied folder, locate the CityEngine installer (.exe file, e.g. ArcGIS_CityEngine_202x_x_xxxxxx.exe).

3.2 Double-click the .exe file to start the installation.

3.3 The destination folder is set automatically. If it is within a cloud-synced folder (e.g., OneDrive), change it to a local folder instead. Click Browse and select a local directory (e.g., C:\ArcGIS\CityEngine).

3.4 Once Destination Folder is set and confirmed, click Next to proceed.

3.5 Once the installation files are unpacked, click Close to launch the setup program.

3.6 Click Next again.

3.7 Accept the Master Agreement by selecting "I accept the master agreement", then click Next twice.

3.8 Click Install to begin the installation.

3.9 After the installation is complete, click Finish to close the Setup window.

4.1 Once CityEngine Setup window is closed, the ArcGIS Administrator window will open.

4.2 Under ArcGIS on the left, select CityEngine (1), and check CityEngine Named User (2) as the license type. Click OK to close the window (3).

4.3 Open CityEngine (search for "CityEngine" in the Windows search box).

4.4 The ArcGIS Sign In for CityEngine window will appear. Select ArcGIS Online (1) and click OK (2).

4.5 In Sign in window, click Your ArcGIS organization’s URL (3), enter Clemson in the Your ArcGIS organization’s URL box (4), and click Continue (5).

4.6 On the next screen, click Clemson University (6).

4.7 Enter your Clemson username and password to sign in (7).

4.8 Your software should now be licensed. You can confirm this by clicking the profile icon in the top-right corner.

5.1 If you are connecting to the clemsonguest Wi-Fi network at Clemson University campus, you may receive Access Denied warning when signing in. To resolve this issue, switch to the eduroam Wi-Fi network instead.

For further assistance, please  contact us  if you have any questions or encounter technical issues.