

How to search in MAVEN
This document will give you more information on how to search for cases and clusters in MAVEN.
Background
MAVEN has an easy search function that allows you to easily find both case and cluster events. Remember that you will only be able to see cases that are within your jurisdiction or have been shared with you. If you have any questions about searching for events or if you notice any duplicate events, please contact the MAVEN Helpdesk at mavenhelp@mass.gov.
How to search
Step 1: On the MAVEN splash screen, you can find the “Search Event” tab on the pane on the left side.

Step 2: Fill out the search criteria in the boxes with as much information as you have and click 'Search' at the bottom.
Review the tips on the following slides for additional details on how to narrow your search.

Tip 1: Use an asterisk in your search if you are unsure of name spelling.
The search function has a feature where after typing two letters, you are able to add an asterisk (*). See the example to the left
Similarly, leading with an asterisk and adding letters at the end will search all names ending with those letters. For example, searching *ton would find all names end in -ton.

Tip 2: Search for a communication event using either event ID or town name.
To search for a communication event, put the town name in the Last Name field and 'Communication' in the First Name field. You can also search by the event ID for the communication event if you know it.
Tip 3: Search for a cluster by changing event 'Type' to Outbreak.
Searching for a cluster is slightly different than searching for a case. Make sure you change the event 'Type' to Outbreak to filter your results for clusters.
Tip 4: If you have an event ID, you can search using the search pane or the search box at the top right of your home screen.