All Chicago’s Journey to Reassess the Continuum of Care

Homelessness in US 

Based on Point-in-Time (PIT) and accompanying Housing Inventory Count (HIC) data by CoC from 2007 - 2023

Methodology

For this project, we decided to take a two-pronged approach to collect the data that was required in order to revise the charter of the Chicago CoC. This involved holding two listening sessions with relevant stakeholders, as well as a document analysis that involved a comprehensive overview of existing charter documents, academic literature, and other relevant sources.

For the listening sessions, we aimed to include as much relevant diversity as possible among the participants, including executive leadership, operational staff, and those with lived experiences of homelessness. Furthermore, to ensure greater flexibility for both capstone team members and participants, these sessions were held virtually over Zoom, enabling us to reach more people than if we had used in-person alternatives. Nevertheless, these listening sessions were not without their limits, most notably limited representation, despite our best efforts.

Findings from interviews

Summary of Peer CoC Charters

Summary of Peer CoC Board/ Steering Committee Compositions

Attendee Member Type Collected through Session Registration Form

Years that Attendee has been Involved in the CoC (Collected through Zoom Poll).

Findings from the Listening sessions

  • There is a perception that service providers and others in the general membership do not have enough input in decisions made by the CoC. 
  • There is a desire for increased collaboration and coordination between different service providers and between service providers and other parts of the CoC. 
  • Participants generally connected with the mission and values but had mixed responses in how effectively they felt the values were being carried out
  • There was a feeling that the CoC and All Chicago could do more to coordinate advocacy efforts surrounding homelessness. 
  • The structure and purpose of the CoC is not clear to some participants, particularly those with lived experience.
  • There was some feedback that recruiting individuals to serve on the Board and the various committees could be more broad.

Robert’s Rules Alternatives

An important component of this project was finding alternatives to Robert’s Rules, which is the Chicago CoC’s current structure for operating meetings. These include the Simplified Rules of Order, Atwood’s Rules of Order, Martha’s Rules of Order, and Consensus Decision Making, and they each have their advantages and disadvantages. To begin with, we have the Simplified Rules of Order, which are a simplified version of Robert’s Rules created by the British Columbia Teachers’ Federation. On one hand, they are familiar to those who understand the full version of Robert’s Rules, but they still require some understanding of Robert’s Rules in order to be successfully implemented.

Then, we have Atwood’s Rules, which were written by Roswell Atwood in 1956 to challenge what he saw as the inefficient aspects of Robert’s Rules. Significant advantages of Atwood’s Rules include that they flow very smoothly, and that they use less Latin jargon, making them more accessible. Yet Atwood’s Rules are not without their flaws, as they are still long, dense, and complicated to understand.  In Martha’s Rules, ideas become actions based on only two votes, one to share initial thoughts, and a second to ratify the decision. They have a straightforward process and are a good first step to help transition away from Robert’s Rules, but they do not work well with large groups, which is important given the  large scale of the CoC.

Lastly, we have Consensus Decision Making, which is heavily focused on agreement and disavows the debate heavy aspects of Robert’s Rules. It is advantageous in that it is much more streamlined than Robert’s Rules, while also being more flexible. Yet it also would require a complete reworking of the CoC’s decision-making process, and its focus on unanimity can be very difficult to achieve.


Summary Table

Summary

Voting Process

Advantages

Disadvantages

Simplified Rules of Order

Stripped down Robert’s Rules.

Propose a motion – vote, table, refer to committee, postpone, and vote

Will feel familiar to those who understand Robert’s Rules.

Still difficult to learn for those who are not familiar with Robert’s Rules.

Atwood’s Rule of Order

Robert’s Rules with more complicated concepts removed.

Propose a Main motion – seconded, debate, amend and vote 

Reduced jargon and complexities.

Very dense. 

Martha’s Rule of Order

Focused on the decisions.

Two stage voting process – first to get an understanding and second to finalize. 

Streamlined process.

Difficult to use at a large scale.

Consensus Decision Making

Equitable and people-centric approach to decision making. 

Discuss, propose, vote OR discuss, propose, vote, modify, adapt, vote

Inclusive and accessible.

Time consuming.


Results/Implications

  • The primary goal of the Chicago CoC and its partners is to prevent and end homelessness in the Chicago area.
  • Although the CoC is required to involve organizations in decision making, the structure of how that is implemented is not communicated well.
  • To remedy this, we recommend first increasing collaboration between service providers, as well as greater integration and providing more opportunities to share best practices.
  • As for replacing Robert’s Rules, in the short-term, we recommend transitioning to Atwood’s Rules, before eventually making the final transition to Martha’s Rules of Order.


Bios

Lucas Andersen

Lucas Andersen

" I am currently in my last semester of the Master in Public Administration program at the University of Illinois Chicago and will be graduating in May of this year. For the last year and a half, I have worked as a Policy and Process Specialist in the Asset Management department of the Illinois Housing Development Authority (IHDA) where I work on process improvement, regulatory research, and policy/procedure development to assist staff responsible for the long term monitoring and compliance of the largest portfolio of affordable housing in the state of Illinois. I plan to stay in my current position following graduation. Previously, I worked for the Minneapolis Public Housing Authority (MPHA) with a total of 2.5 years of experience in the affordable housing field. I am a Certified Associate Project Manager (CAPM) via the Project Management Institute."

Will Emanuel

Will Emanuel

"I am enrolled in the University of Illinois Chicago’s Master in Public Administration program with an anticipated graduation of May 2024. Currently, I work as a Grant Writer for Erie Neighborhood House, an agency focusing on providing multiple social service programs to Chicago’s immigrant and Latinx community. I have worked for the organization for a year and a half, gaining invaluable grant writing and management experience, while helping contribute to a private fundraising portfolio of $1.7 million. Prior to starting my current position, I was a Program Administrator for an out-of-school time program and had multiple responsibilities ranging from day-to-day program implementation to long-term planning and program design. In total, I have worked in the non-profit field for 5 years, with some of my specific skills being grants, data management, program evaluation, program administration, and project management. "

Cody McHale

Cody McHale

"I am a graduate student in the University of Illinois Chicago’s Master of Public Administration program, and I anticipate graduating in December of 2024. Outside of classes, I work as the Assistant Director of Events in UIC’s Office of Events and Educational Partnerships. The focus of this role is the coordination of enrollment management events.  Prior to holding this position, I was an Admission Advisor and Credential Evaluator in UIC’s Office of Admissions. As Admission Advisor and Credential Evaluator, I appraised first year applications in accordance with program criteria. While completed my undergraduate degree at Roosevelt University, I participated in numerous research opportunities, such as an internship with the Center for Tax and Budget Accountability. Given my experience, I have a strong background in project management and social science research."

Anthony Scarborough

Anthony Scarborough

"I am currently completing my Master’s Degree in Public Administration at the University of Illinois Chicago, with an expected graduation date of May, 2024. After I complete my degree, I plan to pursue a career working professionally in the public or non-profit sectors, possibly for the State of Illinois or the City of Chicago. Furthermore, between September 2020 and September 2021, I was a paid intern at the Cunningham Township Supervisor’s Office in Urbana, Illinois. During my time working at Cunningham Township, I helped the local homeless population get into housing, as well as signing them up for financial assistance services, including TANF and General Assistance. I also provided other services, such as signing them up for Bucket Brigade, Cunningham Township’s free food delivery service, and helping them register to vote in the 2020 Presidential Election"

Peramin Songchaikul

Peramin Songchaikul

"I am currently pursuing a Master's degree in the Master of Public Administration program at the University of Illinois Chicago, with an expected graduation date in May 2024. Before enrolling in the MPA program, I worked in the Royal Thai Police Organization (Thailand) within the investigation and interrogation department since 2021. In addition to my role in investigation and interrogation, I have actively participated in various community service programs in Thailand, including collaborating with local schools in rural areas to educate students on implementing safety measures in the community. I have also participated in the local community clean and safety management campaign. Upon completing the MPA program, I plan to continue working for the Royal Thai Police in an administrative capacity. My goal is to contribute to the reform and modernization of the organizational structure, ensuring its operations are both appropriate and contemporary."


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Lucas Andersen

Will Emanuel

Cody McHale

Anthony Scarborough

Peramin Songchaikul