How-To: Apply For A Variance
A guide on how to start a variance application in Cityworks
STEP 1:
Login using your Cityworks credentials. If you haven't created an account, please see our 'How-To: Create An Account' Storymap.
STEP 2:
Once you login, you will click '+ New Application' located in the top-middle of the screen.
STEP 3:
Select 'Planning' from the Case Categories.
STEP 4:
Select 'Variance' from the list of applications.
STEP 5:
After selecting 'Variance', you will see the below pop-up. Please read the information to be sure you are applying for the appropriate application. Once you have read the information, click 'Close'.
STEP 6:
Click begin application.
STEP 7:
Here you will enter information such as the project name (i.e. Shop Variance) and the location. Please use the map located on the right-hand side of the screen to select the parcel. When you click on your parcel, it will auto-populate the parcel information into the 'location' field. Then, click 'Next'.
STEP 8:
If there is not an address associated with the parcel, you may see an 'Address Not Found' pop-up. Click one of the available selections and click 'Accept'.
STEP 9:
You will then fill out all of the application details. When all items have been addressed, click 'Next'. **All items underlined in red are required.**
STEP 10:
Next, you will fill out information for all people associated with this permit. For a Variance application, the applicant and property owner are required people. If you want to add other people to this section, you can click 'Add Person'. If you fill multiple roles (i.e. you are the applicant and property owner), you can click 'Use My Info' to auto-fill your information.
When all required information is filled out, please click 'Next'.
STEP 11:
Next you will attach all required documents. To see what documents are required, click 'Required Documents'. (Step 12 shows the pop-up when you click 'Required Documents') Drag and drop the attachments where it says 'Drop Here'. (See arrow in image below)
STEP 12:
The below image shows the pop-up when you click 'Required Documents'.
STEP 13:
After you drop all documents into the 'Drop Here' box, you will need to label each attachment. Click the label box and select from the drop-down, or add your own label by typing in the text box. **You will not be able to move forward until all required documents have been attached.**
Click submit after all documents have been attached. **This will submit your application.**
STEP 14:
Read through the Terms and Conditions for the application. Click 'Accept' after you have read and understand.
STEP 15:
After you click 'Accept' on the Terms and Conditions, you will be directed to your dashboard for this application. Your permit number will show in the top-left corner of the page.