DDOT Reimagined

The Detroit Department of Transportation (DDOT) is redesigning the bus system to better meet Detroiters’ mobility needs.

What is DDOT Reimagined?

DDOT Reimagined is a bold new vision for public mobility in Detroit and we are excited to share it with you. It is a three-part plan to be implemented in the coming years and includes:

  • Service Plan that connects people with opportunities 24/7, allows for travel at the customer’s convenience, and builds a new generation of Detroit transit riders.
  • Capital Plan for zero-emission buses (ZEBs), enhanced corridors, mobility hubs, bus shelters, and other amenities.
  • An Operating Plan that meets customer expectations and provides a positive workplace, delivering world-class bus transit every day.

Why is DDOT changing the bus network?

A bold renaissance is underway in the City of Detroit, creating new opportunities across all facets of life: housing, education, jobs, healthcare, shopping, and recreation. Sharing in this renaissance requires equitable access to all of these opportunities. High-quality mobility is essential for connecting people with opportunities. This is a unique opportunity to rethink bus service in Detroit and identify how the network can better serve the community in the future.

DDOT undertook a deep-dive analysis to understand what’s working with the current network, what needs improvement, and how people travel in the City of Detroit and surrounding communities served by DDOT. These findings, combined with community input, were used to identify implementable recommendations for a new system that better meets the City’s mobility needs.

Keep scrolling to learn more about the proposed changes.

What Did We Hear?

In the spring and summer of 2022, DDOT held public meetings and pop-up events for riders to learn more about our customers and their mobility needs. We also conducted a survey asking people about the types of improvements they would like to see in DDOT bus service. The survey collected over 800 responses from around the DDOT service area. Key findings from the survey and community conversations include:

  • More reliable service - Detroiters need a bus system they can depend on every day of the year. We have designed a system that can be operated efficiently and we will add more service as we hire and train the bus operators needed to drive it. The schedule is our promise and aim to deliver all of the service every day.
  • More frequent service - Most of today's DDOT routes only come every 30 or 60 minutes, limiting when transit riders can travel and how quickly they get to their destination. We have designed a system with 10-minute service on the most important routes and an expanded network of 15-minute routes.
  • More regional connections - We know that Detroiters' travel does not end at the city limits and neither should DDOT. We have designed a system that strengthens connections to Dearborn and other communities outside Detroit. We are also working with  SMART  and the  Regional Transit Authority of Southeast Michigan (RTA)  to rethink regional mobility and better integrate DDOT and SMART in the future.

The Outreach Process

  • Phase I – In-person and virtual meetings, pop-ups at bus stops and hubs, stakeholder and advocate workshops (Spring-Summer 2022)
  • Phase II – Sharing Draft Plan with community at pop-up events, public meetings, and stakeholder and advocate roundtables (Spring 2023)
  • Phase III – Public hearing for the Final Plan (Summer/Fall 2023)

It's hard to think through improvements when the service is so unreliable.

DDOT needs to be laser focused on increasing the frequency of service.

Shout out to the … drivers showing up for work and having exceptional customer service.

DDOT has to think outside the box, to efficiently serve its ridership.

Bring back reliable early-morning service.

I think DDOT is doing a good job overall and I appreciate all you do for the city.

What’s New in DDOT Reimagined?

The DDOT Reimagined Draft Plan includes a lot of new changes intended to improve the customer experience and make riding the bus attractive to more people for more purposes.

More frequent service

The Draft Plan greatly expands the number of frequent routes (operating every 20 minutes or better) on weekdays and weekends. The Plan also introduces 10-minute service on key corridors, including 7.5-minute service on Woodward.

More reliable service

DDOT will implement this plan in phases in the coming years, as we hire and train more bus operators. This will ensure we have the resources to deliver the scheduled service every day. We are also working to implement scheduling, dispatching, and operations improvements to make service more efficient and improve reliability.

Enhanced transit corridors

We are planning to roll out a network of enhanced transit corridors in the style of bus rapid transit (BRT), which includes high-frequency bus service, enhanced stations, and transit priority investments to speed up buses, among other elements. All Tier 1 routes described below will receive this investment.

Improved customer experience

As part of the DDOT Reimagined plan, we will be upgrading bus shelters and adding them at new locations, rolling out more zero-emission buses, and developing mobility hubs for improved transfer connections between DDOT services and with SMART.

DDOT Reimagined Service Plan

Click and drag the slider back and forth to see the change between the Existing 2023 network and the DDOT Reimagined Draft Plan. Click the icon in the bottom left of the map to open an explanation of the different route colors.

Tier 1 Routes

These six routes form the backbone of the DDOT system and more than half of DDOT customers ride one of these routes daily.

These routes will operate every 10 minutes on weekdays, with the exception of 4 Woodward, which will operate every 7.5 minutes.

These routes will also see investments that build on the City's "Street for People" program, including dedicated stations with enhanced shelters and seating, and transit priority elements like boarding islands, bus lanes, queue jumps and transit signal priority.

Tier 2 Routes

This tier includes other routes which are still very important to the DDOT network and must operate frequently to provide useful mobility and allow for convenient transfers between routes.

These routes will operate every 15 minutes on weekdays.

Tier 3 Routes

This tier includes the remaining routes in the system. While still important, these routes do not generate as much ridership or fulfill a different network than the Tier 1 and 2 routes.

These routes will operate every 30 minutes, seven days a week.

Network Frequency Improvements

The Draft Plan greatly increases frequency across the network, adding more service to every route on weekdays and Sundays, and nearly every route on Saturdays.

Weekday Network

Only seven routes currently operate every 20 minutes or better on weekdays. The Draft Plan increases that to 17 routes. No route will operate less often than every 30 minutes. The Draft Plan also expands the number of routes, riders, residents, and jobs with access to all-day frequent service (20 minutes or better).

Click and drag the slider back and forth to see the change in frequent weekday routes between the Existing 2023 network and the DDOT Reimagined Draft Plan.

Left: Existing / Right: Proposed

Weekend Network

Only one route (4 Woodward) operates every 20 minutes or better on weekends. The Draft Plan increases this to 10 routes. Weekend travel is just as important as weekday mobility, and these frequency improvements will make the DDOT network more attractive to more riders outside of the journey to work or other weekday-destinations.

Click and drag the slider back and forth to see the change in frequent weekend routes between the Existing 2023 network and the DDOT Reimagined Draft Plan.

Left: Existing / Right: Proposed

Network Span Improvements

The Draft Plan also expands service hours across the network, starting earlier in the morning and ending later at night to give riders more flexibility in their travel options. Additionally, all regular routes will have standardized hours of service to make travel easier and more predictable for riders.

  • All Tier 1 routes will operate 24/7.
  • Some Tier 2 routes will operate 24/7 and others will operate from 4 a.m. to 1 a.m., seven days a week.
  • All Tier 3 routes will operate from 4 a.m. to 1 a.m., seven days a week. (Service on the proposed shuttle route between Belle Isle, Downtown, and the Gordie Howe International Bridge multiuse path will be tailored to meet seasonal demand and operate during hours that these destinations are open.)

Network Access Improvements

The Draft Plan enhances access to key transfer points and hubs such as Fairlane Town Center, Mack & Moross, and Old Redford Meijer. The Plan introduces new transit connections to both Livonia Walmarts, Lincoln Park, Belle Isle Beach, and the Gordie Howe International Bridge multiuse path.

The Draft Plan also greatly increases access to frequent transit (buses every 20 minutes or better).

  • 72% of current riders are within a 5-minute walk (quarter mile) of a CURRENT frequent route. (77% within a 10-minute walk, or half mile.)
  • Under the PROPOSED network, 85% percent of riders will have access to a frequent route within a 5-minute walk. (88% within a 10-minute walk.
  • 28% of the service area population is within a 5-minute walk of a CURRENT frequent bus route. (48% are within a 10-minute walk of a frequent route.)
  • Under the PROPOSED network, 56% of the population will be within a 5-minute walk of a frequent route. (83% will be within a 10-minute walk of a frequent route.)
  • 57% of service area jobs are within a 5-minute walk of a CURRENT frequent route. (73% are within a 10-minute walk.)
  • Under the PROPOSED network, 73% of service area jobs will be within a 5-minute walk of a frequent route. (87% will be within a 10-minute walk of a frequent route.)

The percent of people and jobs within a short walk of any route declines slightly in the Draft Plan due to consolidation of several low-ridership routes and recommended discontinuation of unproductive segments. However, 99% of current riders will still be within a 5-minute walk of the DDOT network.

What’s Happening to my Route?

Please click the link below to learn about the detailed changes for each route.

Next Steps

DDOT will be holding pop-up events and meetings this spring to share the Draft Plan in person. Be on the lookout for the DDOT Reimagined bus at a stop near you! Come on board to say “Hi” and learn more about our plan. 

DDOT's Mobile Outreach Center will be visiting locations across the DDOT service area this spring. DDOT representatives will be on hand to share the Draft Plan, answer questions, and collect feedback. We look forward to seeing you!

After we finish our public outreach events and collecting online feedback, we will take what we learned and update the plan. We will present the final DDOT Reimagined at a public hearing later this year.

Implementation of the new network will come in phases as DDOT hires and trains more bus operators. We are committed to improving service reliability, improving frequency, and rolling out the enhanced transit corridors in the coming years.

Proposed Network

StoryMap by Transportation Management & Design, Inc. (TMD)

DDOT's Mobile Outreach Center will be visiting locations across the DDOT service area this spring. DDOT representatives will be on hand to share the Draft Plan, answer questions, and collect feedback. We look forward to seeing you!