Installing and Authorizing ArcGIS Drone2Map

Students, staff, and faculty at Clemson University can install ArcGIS Drone2Map (Standard) on their computers. The installer is available for download through Clemson Box.

The Standard license level allows for processing of all 2D products such as True Ortho, Digital Surface Model, Digital Terrain Model, Multispectral Orthomosaic, etc.

For more information Drone2Map's license levels, please visit  here .

Before installing ArcGIS Drone2Map, please review the  system requirements .

The installation procedure consists of the following three steps:

1.1 Installers of ArcGIS Drone2Map are available in Clemson Box. You can download them from  here . Click Continue to proceed.

For those unfamiliar with Clemson Box, please refer to this  CCIT Knowledge Base page  for more information.

1.2 When connecting to Clemson Box, you will see the following Clemson login window. Enter your Clemson username and password. Then, complete Duo, Two Factor Authentication.

1.3 You will find installers for different versions of Drone2Map. Locate the latest version (as of February 2025, the latest version is 2024.2) and open its folder.

1.4 Find the installer with the .exe file extension (e.g., ArcGIS_Drone2Map_20242_192900.exe). Select it by clicking the check box on the right and start downloading by clicking the Download button.

1.5 If an .msp patch file is available (e.g., ArcGIS_Drone2Map_202421_193080.msp), you may download it. This step is optional, as Drone2Map can be updated later via the application (see Section 4 below).

2.1 Start installing the software by double clicking the downloaded .exe file (e.g., ArcGIS_Drone2Map_20242_192900.exe).

2.2 The destination folder should be set automatically. If it is set to a folder synchronized with cloud storage service folder (e.g., OneDrive), it is recommended to change it to a local folder not using any cloud services. To modify the destination folder, click Browse and select a local directory (e.g., C:\Drone2Map).

2.3 Once Destination Folder is set and confirmed, click Next to proceed.

2.4 After the installation files are extracted successfully, click Close to launch the setup program.

2.5 Click Next twice (1) (2).

2.6 Accept the Master Agreement by selecting "I accept the master agreement", then click Next twice (3) (4).

2.7 If you wish to participate in the ESRI User Experience Improvement Program, check the box "Click here to participate in the Esri User Experience Improvement Program" and Click Install to begin the installation (5).

2.8 Once the installation is complete, you will see the following window. If a patch is available, do not run Drone2Map yet. Uncheck "Run ArcGIS Drone2Map" and click Finish. If there is no patch to install, proceed to the section 3 below.

2.9 Open the folder containing the downloaded patch. Double-click the .msp file (e.g., ArcGIS_Drone2Map_202421_193080.msp) to start the update.

2.10 Click Open (1) at the security prompt and then Update (2). Once the patch installation is complete, check Run ArcGIS Drone2Map now and click Finish (3).

3.1 Students, staff, and faculty at Clemson University can use Drone2Map (Standard) with a Named User license via their Clemson ArcGIS Online account.

3.2 When launching Drone2Map, the ArcGIS Sign In window will appear. Click Your ArcGIS organization’s URL (1).

3.3 Enter Clemson in the Your ArcGIS organization’s URL box and the click Continue (2). On the next screen, click on Clemson University (3).

3.4 Enter your Clemson username and password to sign in.

3.5 Your software should now be licensed.

3.6 If, for any reason, Drone2Map is not signed in, click Sign In at the top right corner and follow the steps above to sign in.

4.1 If a Software update available message appears, you can update Drone2Map by installing patches. To check for updates, click Settings on the left-hand side of Drone2Map.

4.2 When the Settings window appears, close it by clicking Cancel or X. Go to the About tab and check for available software updates.

4.3 Click Download Now to begin the update process.

4.4 The Download Manager will start downloading the necessary files. Accept the Master Agreement by clicking I Agree.

4.5 Once installation is complete, click Yes to close the Download Manager and start Drone2Map.

5.1 If you are using the clemsonguest Wi-Fi network at Clemson University campus, you may encounter an access denied warning when signing in. To resolve this issue, connect to the eduroam Wi-Fi network instead.

5.2 It is recommended to avoid using cloud storage services (e.g., OneDrive, Google Drive) for saving project data in ArcGIS Drone2Map. As of February 2025, ArcGIS Pro does not support cloud storage services, and using it may lead to data corruption or Drone2Map malfunctions.

For more information, please visit  ArcGIS Pro F&Q  and  Technical Support of ESRI .

5.3 One way to avoid saving your data on a cloud storage accidentally is to make sure your Default Project Location does NOT use a folder synced with a cloud storage service. Please follow the following steps to confirm and change default project location.

How to confirm and change your default project location

5.4 By default, projects are saved to your user profile directory at Documents\ArcGIS\Projects. However, depending on the computer's configuration, some user profile directories may use cloud storage services.

5.5 To confirm and change your default project location, start Drone2Map, click Settings twice to open Settings window.

5.6 Navigate to New Project under Application section and confirm and change the following fields. Set these to a local directory that is not synced with cloud storage.

• Create a new project in this default location
• Create a new batch project in this default location

For further assistance, please do not hesitate  contact us  if you have any questions or encounter technical issues.