
Adaptation Case Studies for Water Utilities
from EPA's Creating Resilient Water Utilities (CRWU)

Many drinking water, wastewater, and storm water (water sector) utilities across the United States are adapting to near- and longer-term weather variability. With technical assistance from EPA’s Creating Resilient Water Utilities (CRWU) Initiative, water sector utilities are strengthening their resilience by using CRWU’s tools and resources.
This map highlights stories from water sector utilities adapting to weather variability with the goal of assisting other utilities in developing adaptation plans. EPA encourages other water sector utilities with these types of the experiences to share to contact us at CRWUhelp@epa.gov .
Explore All Case Studies
Click on a point to view information about the utility and the community they serve. Click on the "Find more information here" link in each case study to open and review a PDF summary of the utilities' story.
Adaptation Planning in Action
CRWU helps utilities find the path to effective adaptive measures so that water utilities can withstand future natural disasters, as well as weather variability and its impacts. One way CRWU does this is through EPA's Climate Resilience Evaluation and Awareness Tool (CREAT) which is used to assist water utilities in assessing risk to utility assets and operations. These case study videos illustrate how utilities used CREAT to identify and evaluate weather-related risks and develop adaptation plans.
Also, visit the Case Studies section of CRWU's Community Co-Benefits of Resilience StoryMap to learn about utilities addressing small, rural, and disadvantaged community concerns through their climate adaptations.
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1
Camden County Municipal Utilities Authority, NJ
Camden County Municipal Utilities Authority (CCMUA) provides 80 million gallons per day of wastewater services to approximately 500,000 people in 37 municipalities in Camden County, New Jersey. Historically, CCMUA has experienced flooding during intense rain events due to the age of their combined sewer system and a lack of available funding for infrastructure replacement. CCMUA is preparing for future flooding through innovative mitigation projects and renewal of aging infrastructure. CCMUA is also responding to higher energy costs and population growth by examining and improving system efficiency through a number of initiatives.
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2
City of Faribault, MN
The city of Faribault, located about one hour south of Minneapolis, provides wastewater services to residential and industrial customers. Their water reclamation facility (WRF) is located near the confluence of the Straight and Cannon Rivers. During a flooding event in 2010, this facility was inundated and taken completely offline for approximately two weeks. Following that flooding event, WRF assets were relocated away from the river; however, flooding concerns still exist if the river re-channels within the floodway.
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3
City of Fredericktown, MO
The city of Fredericktown, Missouri provides drinking water services to 2,000 residential and commercial connections. Fredericktown’s main source of water, City Lake, is a 93-acre reservoir formed through a dam on the Little St. Francois River and is jointly managed by the U.S. Army Corps of Engineers and the Missouri Department of Conservation. The city of Fredericktown is concerned about intense flooding and drought events which may reduce the city’s ability to provide water for essential needs within their service area. Lower water levels in City Lake also affect the quality of the water entering the plant, thus increasing water treatment costs.
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4
City of Los Angeles Sanitation, CA
The City of Los Angeles Sanitation (LA Sanitation) provides 4 million customers in the Los Angeles region with sewage collection, wastewater treatment, and water reclamation services. LA Sanitation's infrastructure is vulnerable to storm surges and flooding, coupled with rising sea level and landslides. Based on past experience with extreme events, LA Sanitation has already taken action to protect their assets from power outages; their current focus is additional short-term measures for strengthening physical and operational resilience.
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5
Capital Region Water, PA
Capital Region Water (CRW) provides drinking water services to over 60,000 and wastewater services to over 130,000 residents and businesses in the city of Harrisburg, Pennsylvania and its neighboring communities. CRW’s primary drinking water source is the DeHart Reservoir, a 6 billion gallon reservoir located 25 miles north of Harrisburg. Flooding from intense precipitation and rising river levels are of concern to CRW, as the city of Harrisburg was previously affected by severe storm events. For example, during Hurricane Agnes (1972), nearby river levels reached 36 feet, causing significant inundation at treatment facilities.
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6
City of Manchester-by-the-Sea, MA
Manchester-by-the-Sea, Massachusetts provides drinking water and wastewater services to residents, tourists and local businesses. The wastewater treatment plant (WWTP) is located at Manchester Harbor and is designed for an average daily flow of 1.2 million gallons per day. Manchester-by-the-Sea is concerned with flooding from heavy precipitation events, coastal storm surge and sea-level rise. Most of the WWTP is located within the 100- and 500-year flood zones, including the headworks building which is at a high risk of flooding.
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7
Waynesboro Water System, TN
Waynesboro Water System provides drinking water to 3,000 people in the town of Waynesboro, Tennessee. The system has experienced disruption due to flooding in recent years, including a major flood event in 2003 that inundates its water treatment plant. This event spurred the system to assess its vulnerabilities to flooding and become more aware of likely climate impacts including increased average precipitation and frequency of intense storms.
Additional Resources
EPA’s CRWU provides additional maps and tools to assist utilities in their planning and adaptation efforts. These resources include: